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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of gayle raisor

gayle raisor

February 24, 2025

5  out of  5
rating by gayle raisor
"Fast and great service when I needed"
We responded:
"Thanks, Gayle, for your fantastic review! We're glad you enjoyed our quick service. Your satisfaction means a lot to us. If you need anything else, just let us know! "
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Jackie Torongeau

February 23, 2025

5  out of  5
rating by Jackie Torongeau
"Love this insurance group 5 stars"
We responded:
"Thanks, Jackie, for your amazing review! We're so glad you love our insurance group. Your feedback inspires us to keep delivering great service. If you need anything, just let us know. Have a wonderful day!"
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Carrie Heithoff

February 13, 2025

5  out of  5
rating by Carrie Heithoff
"I’ve had State Farm before… And honestly said I would never go back… but This office in particular is so efficient, and I have the lowest rate that I’ve ever had on insurance in my life because of taking a chance and calling them! Mellisa is lovely patient and kind I highly suggest calling this office!"
We responded:
"Carrie, thank you for sharing your positive experience with our office. We're happy to hear that Mellisa's service and our rates have exceeded your expectations. Your recommendation means a lot to us. We look forward to continuing to serve you! "
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Michael Mahoy

February 7, 2025

5  out of  5
rating by Michael Mahoy
"Heather Taylor and her staff are the best in the insurance business, I love the fact that when I need something to take care of my insurance need they are just a call away."
We responded:
"Michael, your feedback means so much to us! We’re dedicated to providing top-notch service and are so happy to know you feel confident in your coverage. Thank you for choosing our agency! "
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Steve Moses

January 27, 2025

5  out of  5
rating by Steve Moses
"Great customer service! Process was very smooth."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that you had a smooth experience with our customer service. Your satisfaction is our priority, and we appreciate your support."
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Barbie Tarr

December 10, 2024

5  out of  5
rating by Barbie Tarr
"Heather and her staff are the best. Always very kind and informative with information. When I call they are always helpful or call back in a timely manner. They never try to up sell or persuade us into anything. They have always been honest. Super easy environment when we go in there as well. Nothing but great experiences with Heather and her staff. Thanks again for a great experience."
We responded:
"Thank you for your kind words, Barbie! We strive to provide excellent service and honest advice to all our clients. We appreciate your feedback and look forward to continuing to assist you."
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terry bolton

December 6, 2024

5  out of  5
rating by terry bolton
"Heather is the best! She and her staff were very helpful and informative. Had a wonderful experience. !"
We responded:
"Thank you, Terry! We're thrilled to hear that you had a wonderful experience with our team."
Profile photo of Zaida Benassi

Zaida Benassi

September 13, 2024

5  out of  5
rating by Zaida Benassi
"Great service."
We responded:
"Thank you, Zaida, for your kind words and the 5-star rating!"
Profile photo of Art Sells

Art Sells

August 3, 2024

4  out of  5
rating by Art Sells
"They are nice and knowledgeable I would have gone with 5 stars except it took 2 trips instead of one because they didn't have all the papers ready for me on the first trip."
We responded:
"Thank you, Art, for your feedback and kind words. We apologize for the inconvenience of the extra trip. We're committed to improving our processes and appreciate your understanding. We look forward to serving you even better in the future."
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scott starnes

July 29, 2024

5  out of  5
rating by scott starnes
"Heather and her staff are on top of it. So glad I switched to her. I'm worried free. Super friendly and GREAT CUSTOMER SERVICE."
We responded:
"Thank you, Scott! We're thrilled to hear that you're happy with our service and that we've been able to provide you with peace of mind. Your kind words about our team mean a lot to us. We're here whenever you need us!"
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Larrissa Bingham

July 15, 2024

5  out of  5
rating by Larrissa Bingham
"Super nice, caring, understanding individuals. Definitely recommend"
We responded:
"Thank you for recommending us, Larrissa! We strive to provide exceptional service and care to all our clients. Your kind words mean a lot to us."
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Randy Coombs

May 24, 2024

5  out of  5
rating by Randy Coombs
"Your help is deeply appreciated and service for my home and auto keep up the great work ! Sincerely Randy"
We responded:
"Thank you, Randy! We're delighted to hear that you're satisfied with our service for your home and auto. We're here to help whenever you need us."
Profile photo of Lissette Martinezmoles

Lissette Martinezmoles

May 9, 2024

5  out of  5
rating by Lissette Martinezmoles
"It was a pleasure dealing with Heather. She was knowledgeable and worked with me through the process. She responded quickly even while on vacation. In addition, Melissa was great, and sent everything I needed upon request. Needless to say, they were the best choice I made for my insurance coverage. Thank you ladies, always a pleasure."
We responded:
"Thank you for your kind words! We're delighted to hear about your positive experience with our team. Providing excellent service is our top priority. We appreciate your trust in us."
Profile photo of Kaitlin Tuminella

Kaitlin Tuminella

April 9, 2024

5  out of  5
rating by Kaitlin Tuminella
"Heather and her team have always taken excellent care of us! From helping us through claims after accidents to bringing cold water to my husband’s shop on hot days during the summer! We appreciate you!"
We responded:
"Thank you for your kind words, Kaitlin! We are always here to provide exceptional service and support to our clients. Your appreciation means a lot to us!"
Profile photo of Bow Huntress

Bow Huntress

March 3, 2024

5  out of  5
rating by Bow Huntress
"Out of 4 insurance quotes Heather was the only one that got back to us with everything we requested!! Melissa is always back with us with almost immediately! Outstanding customer service!!"
We responded:
"Welcome to our agency! Thank you for your kind words! We strive to provide excellent customer service and are glad we could meet your needs."
Profile photo of Josh Day

Josh Day

February 28, 2024

5  out of  5
rating by Josh Day
"Cannot recommend Heather Taylor and her team enough! They worked quickly and were so patient with us through the entire process. They provided all the information needed for us to make an informed decision."
We responded:
"Thank you for your kind words, Josh! We strive to provide excellent service and guidance to all our clients."
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Daniel Huber

February 2, 2024

5  out of  5
rating by Daniel Huber
"Thank you state farm! Skyannne was awesome! Fast and friendly service! Answered all my questions and helped me get the coverage we needed!"
We responded:
"Thank you for your kind words, Daniel! We're glad our team provided you with fast and friendly service, answering all your questions. We appreciate your feedback!"
Profile photo of Jessie Bennett

Jessie Bennett

January 19, 2024

5  out of  5
rating by Jessie Bennett
"Skyanne helped us switch to State Farm! Super efficient, knowledgeable and friendly!! Highly recommend!"
We responded:
"Thank you, Jessie! We're thrilled to hear that Skyanne provided you with efficient, knowledgeable, and friendly service. We appreciate your recommendation!"
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Brandon Watson

January 11, 2024

5  out of  5
rating by Brandon Watson
"Great service every time I need them. App was convenient to start my claim and get my rental."
We responded:
"We are so glad that you had so much ease with the State Farm app for your renters insurance. Thank you for the review!!"
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Clark Bockelman

December 21, 2023

5  out of  5
rating by Clark Bockelman
"Always quick to answer a call and set new things up, adjust, or provide information when needed. I highly recommend. From one car to two, new property with structures to building a barn and finally a home, they had me covered."
We responded:
"Thank you so much for taking the time to leave us such a kind review. We appreciate you, Clark!"
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Cheryl Charlton

December 14, 2023

5  out of  5
rating by Cheryl Charlton
"She's very caring and appreciate you and tastes very good care of you she's the best at your insurance"
We responded:
"Thank you so much for taking the time to leave us such a kind review. We appreciate you!"
Profile photo of Alex baji

Alex baji

October 23, 2023

5  out of  5
rating by Alex baji
"We were having a hard time understanding coverages and not getting the proper help. We called Heather Taylor and her team they quickly got us taken care of! They were able to work well with my contractor and all is well! If you need something done, they will get it done! Thank you!"
We responded:
"Alex, thank you so much for trusting our agency with your insurance needs. We are so thankful for you!"
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Angie Winters

October 2, 2023

5  out of  5
rating by Angie Winters
"So happy I switched to Heather and her team. It was quick, easy, and saved me money. Always very prompt with follow up when I have questions! Would highly recommend for people who value great Customer Service!!"
We responded:
"We are so happy that you chose our agency for your insurance needs. You are amazing to work with!"
Profile photo of Malynda Carrington

Malynda Carrington

July 26, 2023

5  out of  5
rating by Malynda Carrington
"I love it here . Everyone is super nice and knowledgeable. Quick and easy."
We responded:
"Thank you for the great review, Malynda! We all strive to go the extra mile to provide you with the customer care that you deserve and it is our pleasure to be able to assist you with any of your insurance questions or needs!"
Profile photo of Jason

Jason

July 24, 2023

5  out of  5
rating by Jason
"GREAT customer service! I had the pleasure of working with Melissa. If the other agents are as professional and as knowledgeable as she is then your in great hands with these folks. Not to mention they saved me money on my policies, I had been a loyal customer of 10 years with my previous agent.Not any longer. Thank you Melissa!"
We responded:
"Jason, thank you so much for such an amazing review. We greatly appreciate you!"