State Farm® Insurance Agent Heather Taylor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Zaida Benassi
September 13, 2024
5
out of
5
rating by Zaida Benassi
"Great service."
We responded:
"Thank you, Zaida, for your kind words and the 5-star rating!"
Art Sells
August 3, 2024
4
out of
5
rating by Art Sells
"They are nice and knowledgeable I would have gone with 5 stars except it took 2 trips instead of one because they didn't have all the papers ready for me on the first trip."
We responded:
"Thank you, Art, for your feedback and kind words. We apologize for the inconvenience of the extra trip. We're committed to improving our processes and appreciate your understanding. We look forward to serving you even better in the future."
scott starnes
July 29, 2024
5
out of
5
rating by scott starnes
"Heather and her staff are on top of it. So glad I switched to her. I'm worried free. Super friendly and GREAT CUSTOMER SERVICE."
We responded:
"Thank you, Scott! We're thrilled to hear that you're happy with our service and that we've been able to provide you with peace of mind. Your kind words about our team mean a lot to us. We're here whenever you need us!"
Larrissa Abbott
July 15, 2024
5
out of
5
rating by Larrissa Abbott
"Super nice, caring, understanding individuals. Definitely recommend"
We responded:
"Thank you for recommending us, Larrissa! We strive to provide exceptional service and care to all our clients. Your kind words mean a lot to us."
Randy Coombs
May 24, 2024
5
out of
5
rating by Randy Coombs
"Your help is deeply appreciated and service for my home and auto keep up the great work ! Sincerely Randy"
We responded:
"Thank you, Randy! We're delighted to hear that you're satisfied with our service for your home and auto. We're here to help whenever you need us."
Lissette Martinezmoles
May 9, 2024
5
out of
5
rating by Lissette Martinezmoles
"It was a pleasure dealing with Heather. She was knowledgeable and worked with me through the process. She responded quickly even while on vacation. In addition, Melissa was great, and sent everything I needed upon request. Needless to say, they were the best choice I made for my insurance coverage. Thank you ladies, always a pleasure."
We responded:
"Thank you for your kind words! We're delighted to hear about your positive experience with our team. Providing excellent service is our top priority. We appreciate your trust in us."
Edmund Tarr
May 3, 2024
5
out of
5
rating by Edmund Tarr
"Heather and her staff are the best. Always very kind and informative with information. When I call they are always helpful or call back in a timely manner. They never try to up sell or persuade us into anything. They have always been honest. Super easy environment when we go in there as well. Nothing but great experiences with Heather and her staff."
We responded:
"Thank you for your kind words, Edmund! We strive to provide excellent service and honest advice to all our clients. We appreciate your feedback and look forward to continuing to assist you."
Kaitlin Tuminella
April 9, 2024
5
out of
5
rating by Kaitlin Tuminella
"Heather and her team have always taken excellent care of us! From helping us through claims after accidents to bringing cold water to my husband’s shop on hot days during the summer! We appreciate you!"
We responded:
"Thank you for your kind words, Kaitlin! We are always here to provide exceptional service and support to our clients. Your appreciation means a lot to us!"
Bow Huntress
March 3, 2024
5
out of
5
rating by Bow Huntress
"Out of 4 insurance quotes Heather was the only one that got back to us with everything we requested!! Melissa is always back with us with almost immediately! Outstanding customer service!!"
We responded:
"Welcome to our agency! Thank you for your kind words! We strive to provide excellent customer service and are glad we could meet your needs."
Josh Day
February 28, 2024
5
out of
5
rating by Josh Day
"Cannot recommend Heather Taylor and her team enough! They worked quickly and were so patient with us through the entire process. They provided all the information needed for us to make an informed decision."
We responded:
"Thank you for your kind words, Josh! We strive to provide excellent service and guidance to all our clients."
Daniel Huber
February 2, 2024
5
out of
5
rating by Daniel Huber
"Thank you state farm! Skyannne was awesome! Fast and friendly service! Answered all my questions and helped me get the coverage we needed!"
We responded:
"Thank you for your kind words, Daniel! We're glad our team provided you with fast and friendly service, answering all your questions. We appreciate your feedback!"
Jessie Bennett
January 19, 2024
5
out of
5
rating by Jessie Bennett
"Skyanne helped us switch to State Farm! Super efficient, knowledgeable and friendly!! Highly recommend!"
We responded:
"Thank you, Jessie! We're thrilled to hear that Skyanne provided you with efficient, knowledgeable, and friendly service. We appreciate your recommendation!"
Brandon Watson
January 11, 2024
5
out of
5
rating by Brandon Watson
"Great service every time I need them. App was convenient to start my claim and get my rental."
We responded:
"We are so glad that you had so much ease with the State Farm app for your renters insurance. Thank you for the review!!"
Clark Bockelman
December 21, 2023
5
out of
5
rating by Clark Bockelman
"Always quick to answer a call and set new things up, adjust, or provide information when needed. I highly recommend. From one car to two, new property with structures to building a barn and finally a home, they had me covered."
We responded:
"Thank you so much for taking the time to leave us such a kind review. We appreciate you, Clark!"
Cheryl Charlton
December 14, 2023
5
out of
5
rating by Cheryl Charlton
"She's very caring and appreciate you and tastes very good care of you she's the best at your insurance"
We responded:
"Thank you so much for taking the time to leave us such a kind review. We appreciate you!"
Alex baji
October 23, 2023
5
out of
5
rating by Alex baji
"We were having a hard time understanding coverages and not getting the proper help. We called Heather Taylor and her team they quickly got us taken care of! They were able to work well with my contractor and all is well! If you need something done, they will get it done! Thank you!"
We responded:
"Alex, thank you so much for trusting our agency with your insurance needs. We are so thankful for you!"
Angie Winters
October 2, 2023
5
out of
5
rating by Angie Winters
"So happy I switched to Heather and her team. It was quick, easy, and saved me money. Always very prompt with follow up when I have questions! Would highly recommend for people who value great Customer Service!!"
We responded:
"We are so happy that you chose our agency for your insurance needs. You are amazing to work with!"
Malynda Carrington
July 26, 2023
5
out of
5
rating by Malynda Carrington
"I love it here . Everyone is super nice and knowledgeable. Quick and easy."
We responded:
"Thank you for the great review, Malynda! We all strive to go the extra mile to provide you with the customer care that you deserve and it is our pleasure to be able to assist you with any of your insurance questions or needs!"
Jason
July 24, 2023
5
out of
5
rating by Jason
"GREAT customer service! I had the pleasure of working with Melissa. If the other agents are as professional and as knowledgeable as she is then your in great hands with these folks. Not to mention they saved me money on my policies, I had been a loyal customer of 10 years with my previous agent.Not any longer. Thank you Melissa!"
We responded:
"Jason, thank you so much for such an amazing review. We greatly appreciate you!"
Trudy Selvia
July 19, 2023
5
out of
5
rating by Trudy Selvia
"Very helpful and great service! Saved $$$ on insurance."
We responded:
"Trudy, thank you for the review. We are glad to hear that we saved you so much money!"
Cristle Grove
July 10, 2023
5
out of
5
rating by Cristle Grove
"Heather Taylor and her staff were wonderful! Specifically, Melissa went above and beyond to ensure my all of my needs were met and exceeded my expectations in a very timely manner. She was very professional and informative and made sure to get the best rates possible for both homeowners and auto insurance! I would highly recommend her to anyone in the future."
We responded:
"Cristle, thank you so much for such a kind review. We appreciate the trust that you have put into our agency!"
Shelby Pettit
June 19, 2023
5
out of
5
rating by Shelby Pettit
"Heather Taylor and her staff are always so kind and helpful. Love the text feature to communicate with them, they respond so quickly. Also thankful that they are local. Would recommend to anyone!"
We responded:
"Thank you for the wonderful review recognizing our team and their efforts to provide you with the customer care that you deserve, Shelby! We are so glad to hear your feedback about our text feature and for your kind words about our team! We are honored to have earned your trust and to have you recommend our services to others. It is a wonderful compliment!"
Kimberly Newlin
June 12, 2023
5
out of
5
rating by Kimberly Newlin
"Heather and her team at State Farm have taken care of us many times when disaster struck. From plumbing leaks to car accidents, Heather made sure we received quick assistance when we needed it most. We’ve been loyal customers of Heather Taylor State Farm for 10 years now and trust she has us covered."
We responded:
"We are so glad that we have been able to assist you with your insurance needs and have been able to provide you peace of mind during difficult times, Kimberly! We are honored to have earned your trust over the years and we look forward to assisting you with any of your future insurance needs!"
Theresa Portwood
June 12, 2023
5
out of
5
rating by Theresa Portwood
"Always there to answer questions. Feels almost like you have family in Heather's office to care for your best interest! Thanks, Heather!"
We responded:
"We strive to go the extra mile to provide you with the customer care that you deserve, Theresa! We appreciate your kind words and wonderful feedback. It is always our pleasure to be able to assist you with any of your insurance questions or needs!"
Kristen Turner
June 1, 2023
5
out of
5
rating by Kristen Turner
"Been with state farm for years! Wonderful service and great people!"
We responded:
"We are honored to have earned your trust over the years, Kristen! Thank you for the wonderful and kind review! We look forward to the opportunity to be able to assist you with any of your insurance questions or needs for many years to come!"